Future Branch Leader Program (Mid to Senior Level)

Carsome

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 22 hours ago
About YouAre you a dynamic leader with 3-5 years of experience in retail, FMCG, or other fast-paced industries looking to take your career to the next level? This is your opportunity.CARSOME's Future Branch Leader Program is a 9-month fast-track leadership development journey designed to groom high-potential talents into future Branch Managers. Through hands-on operational leadership, strategic exposure, and tailored mentoring, this program prepares you to take full ownership of a high-performing branch.You will lead day-to-day operations, drive business performance, and deliver an exceptional customer journey-backed by CARSOME's strong digital platform, marketing engine, and expert teams. This role is ideal for those who thrive in fast-paced environments and are eager to build a long-term career in a data-driven, customer-centric retail ecosystem. This position report directly to the Dealer PrincipalYour Day-to-DaySales Leadership & Performance
  • Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
  • Strategic Operational Flow: Oversee the day-to-day operational flow of CARSOME Consultants for both purchasing and selling vehicles, ensuring seamless execution and maximizing every transaction opportunity.
  • Lead Generation & Conversion: Implement and refine highly effective lead generation and follow-up processes to maximize conversion rates for potential car sellers and buyers.
  • Performance Analysis: Consistently analyze and track buying and selling performance metrics, proactively identifying trends and implementing corrective actions to meet and exceed targets.
Team Management
  • High-Performing Team Leadership: Lead, motivate, and inspire your team members to deliver the highest standard of buying experience for our customers, fostering a culture of excellence and strong sales results.
  • Talent Development: Recognize and nurture the individual skills and career aspirations of each team member. Work collaboratively to build personalized development plans that enhance their capabilities and career growth.
  • Operational Team Management: Efficiently manage staff scheduling, attendance, and leave to ensure optimal branch coverage and seamless customer service.
  • Compliance & Standards: Ensure strict adherence to all company policies, procedures, and ethical standards across your team.
Stock Management & Operation Efficiency
  • Optimized Inventory Flow: Take charge of vehicle inventory management, ensuring optimal stock levels, efficient turnover, and meticulous, accurate record-keeping.
  • Streamlined Operations: Oversee all day-to-day branch operations, guaranteeing efficiency, compliance with company standards, and a consistently excellent customer journey.
  • Problem Resolution: Proactively solve problems and swiftly address any issues to ensure our customers consistently receive the best possible experience.
Profit and Loss (P&L) Management
  • Financial Stewardship: Directly manage the branch budget, rigorously control operational expenses, and actively identify opportunities to optimize overall profitability.
  • KPI Monitoring & Reporting: Monitor key financial performance indicators closely and prepare comprehensive, accurate reports for the District Manager and senior management, providing actionable insights into branch financial health.
Your Know-How
  • Bachelor's Degree in Business Administration, Automotive Management, Sales & Marketing, or a related discipline is essential.
  • Minimum of 3-5 years of progressive leadership experience within the automotive retail industry, with at least 3 years specifically in a managerial or supervisory role.
  • Demonstrable track record of consistently achieving and exceeding sales targets within defined timeframes.
  • In-depth understanding and hands-on experience managing a Profit & Loss (P&L) statement. You must be able to interpret financial data, identify cost-saving opportunities, and drive revenue growth to optimize branch profitability.
  • Highly analytical and numbers-driven, with the ability to swiftly analyze sales figures, operational costs, inventory turnover, and other key performance indicators (KPIs) to make data-backed decisions.
  • Proven ability to manage budgets effectively and work within strict financial parameters.
  • Ability to develop and implement short-term (daily/weekly) and mid-term (monthly/quarterly) operational and sales plans with clear objectives and deadlines.
  • Excellent planning and organizational skills, with a keen eye for optimizing processes and resource allocation within set timeframes.
  • A natural leader with a proven ability to recruit, train, motivate, mentor, and retain a high-performing sales and operations team.
  • Strong coaching skills, with experience in developing individual team members' capabilities and careers.
  • Unwavering commitment to delivering an exceptional customer experience, ensuring high satisfaction and retention.
  • Solid understanding of automotive retail operations, including showroom management, inventory control, and administrative processes.
  • Excellent verbal and written communication, presentation, and negotiation skills, capable of engaging effectively with customers, staff, and senior management.
  • Competency in using CRM systems, inventory management software, and standard office productivity tools (e.g., Google Workspace).

Carsome

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