
Future Branch Leader Program (Mid to Senior Level)
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Maximize Transaction Performance: Take full ownership of the branch's car buying and selling targets, aggressively driving strategies to optimize the team's productivity and achievement for both vehicle acquisitions and sales.
- Strategic Operational Flow: Oversee the day-to-day operational flow of CARSOME Consultants for both purchasing and selling vehicles, ensuring seamless execution and maximizing every transaction opportunity.
- Lead Generation & Conversion: Implement and refine highly effective lead generation and follow-up processes to maximize conversion rates for potential car sellers and buyers.
- Performance Analysis: Consistently analyze and track buying and selling performance metrics, proactively identifying trends and implementing corrective actions to meet and exceed targets.
- High-Performing Team Leadership: Lead, motivate, and inspire your team members to deliver the highest standard of buying experience for our customers, fostering a culture of excellence and strong sales results.
- Talent Development: Recognize and nurture the individual skills and career aspirations of each team member. Work collaboratively to build personalized development plans that enhance their capabilities and career growth.
- Operational Team Management: Efficiently manage staff scheduling, attendance, and leave to ensure optimal branch coverage and seamless customer service.
- Compliance & Standards: Ensure strict adherence to all company policies, procedures, and ethical standards across your team.
- Optimized Inventory Flow: Take charge of vehicle inventory management, ensuring optimal stock levels, efficient turnover, and meticulous, accurate record-keeping.
- Streamlined Operations: Oversee all day-to-day branch operations, guaranteeing efficiency, compliance with company standards, and a consistently excellent customer journey.
- Problem Resolution: Proactively solve problems and swiftly address any issues to ensure our customers consistently receive the best possible experience.
- Financial Stewardship: Directly manage the branch budget, rigorously control operational expenses, and actively identify opportunities to optimize overall profitability.
- KPI Monitoring & Reporting: Monitor key financial performance indicators closely and prepare comprehensive, accurate reports for the District Manager and senior management, providing actionable insights into branch financial health.
- Bachelor's Degree in Business Administration, Automotive Management, Sales & Marketing, or a related discipline is essential.
- Minimum of 3-5 years of progressive leadership experience within the automotive retail industry, with at least 3 years specifically in a managerial or supervisory role.
- Demonstrable track record of consistently achieving and exceeding sales targets within defined timeframes.
- In-depth understanding and hands-on experience managing a Profit & Loss (P&L) statement. You must be able to interpret financial data, identify cost-saving opportunities, and drive revenue growth to optimize branch profitability.
- Highly analytical and numbers-driven, with the ability to swiftly analyze sales figures, operational costs, inventory turnover, and other key performance indicators (KPIs) to make data-backed decisions.
- Proven ability to manage budgets effectively and work within strict financial parameters.
- Ability to develop and implement short-term (daily/weekly) and mid-term (monthly/quarterly) operational and sales plans with clear objectives and deadlines.
- Excellent planning and organizational skills, with a keen eye for optimizing processes and resource allocation within set timeframes.
- A natural leader with a proven ability to recruit, train, motivate, mentor, and retain a high-performing sales and operations team.
- Strong coaching skills, with experience in developing individual team members' capabilities and careers.
- Unwavering commitment to delivering an exceptional customer experience, ensuring high satisfaction and retention.
- Solid understanding of automotive retail operations, including showroom management, inventory control, and administrative processes.
- Excellent verbal and written communication, presentation, and negotiation skills, capable of engaging effectively with customers, staff, and senior management.
- Competency in using CRM systems, inventory management software, and standard office productivity tools (e.g., Google Workspace).