Responsibilities :- Call, deal and follow up with merchants to manage merchant related activities. Evaluating incoming leads, assessing their potential value, and assigning them to appropriate sales teams or representatives Handle the processing of new sign ups using Salesforce with accuracy and timeliness. Assist in preparing contracts, sales documentation and coordinate merchant/relevant parties. Engage and resolve merchant issues. Requirements :- Diploma / Degree in any field. Fresh graduates are welcome. Languages: English, Malay and Mandarin (preferred). Good communication skills and phone etiquette. Aptitude to learn new CRM and system Well-organized and able to work meticulously under tight deadlines. Preferable candidates that able to start work immediately and currently based in Klang Valley areas