Customer Service Associate

ETCHIPS

  • Kuala Lumpur
  • RM 36,000 per year
  • Permanent
  • Full-time
  • 2 months ago
ETCHIPS is an online service platform for electronic components, and also the IC spot distributor. Our company's tenet is quality-oriented, service customer.We have a large amount of self-run inventory and can provide customers with fast shipping services.The RoleResponsible for:
  • Manage existing customers and develop new customers.
  • Provide pre-sales and after-sales support.
  • Prepare quotations and follow up on sales enquiries/proposals.
  • Responsible for the sales and marketing of electronic components products.
  • Support marketing activities in trade shows, conferences, and other marketing events
  • Carry out calls and sales visits to existing and prospective customers.
Ideal ProfileRequirements
  • Diploma and above
  • Candidate with prior experience in customer service preferred
  • Good command of English and Chinese (written and spoken)
  • Strong capability of learning. Analytical with good problem-solving skills
  • Organised, Self-motivated, Positive attitude and Result-oriented
  • Good working knowledge of Microsoft Office
  • Strong phone and verbal communication skills along with active listening.
  • Empathetic and customer-oriented, with a passion for service excellence
What's on Offer?
  • Join a market leader within Electronics
  • Attractive Salary & Benefits
  • Fantastic work culture

ETCHIPS