Collections Officer

Malaysia
Permanent
Full-time

16 days ago

This is a full-time hybrid role for a Collections Officer based in Kuching. The Collections Officer will be responsible for managing overdue accounts, interacting with customers to negotiate payment arrangements, and handling debt collection activities. Other tasks include analyzing accounts to identify overdue amounts, maintaining accurate records of all collection efforts, and ensuring compliance with company policies and relevant regulations. Some remote work is acceptable.Qualifications

Debt Collection skills and experience in managing overdue accounts
Strong Analytical Skills to identify trends and problem areas in accounts
Customer Service and Communication skills for interacting effectively with customers
Basic Finance knowledge to understand account statuses and payment plans
Ability to work independently and as part of a team
Excellent problem-solving skills and attention to detail
Proficiency in relevant software and tools is a plus
Previous experience in a similar role or financial institution is an advantage

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