Assistant Vice President, GT-TBS, GCDB Programme/Project Delivery (System Analyst)

• Active participation in Solution-related project workshops and provide end-to-end solution
• Facilitate in the requirement gathering process.
• Led the process of developing methods, tools and standards, data validation and documentation.
• Review data and documentation obtained from the requirement analysis and make changes if required.
• Oversee the estimation process for the design and development estimates based on the requirements baselined.

• Actively participate and contribute in technical feasibility study, user requirement evaluation and solution proposal
• Drive and facilitate the process of developing, defining and documenting business personas with regards to roles, goals and challenges of the business.
• Responsible for driving and reviewing deep dive analysis information into areas of user needs to best understand the current trends and existing conditions.
• Understand the gaps identified in the functional areas and evaluate opportunities for future improvements and enhancements.
• Review data from gaps analysis.
• Develops Source-to-Business Analyst Mapping Documents and Classification Table to be forwarded to Development Team as when necessary.

• Finalise and review Functional Specification Document (FSD) and disseminate to Project Management team for onward follow up with Business Users for final sign-off.
• Develop Source-to-Business Analyst Mapping Documents and Classification Table and IDD from vendors.
• Develop copybook and DR from vendors.
• Lead FSD walkthrough session with stakeholders if required.
• Ensure that the Requirements Traceability Matrix (RTM) is updated with the Functional Specification Document (FSD) reference.
• Develop and maintain Interface Master List (IML) and ensure that it is updated as per the Functional Specification Document (FSD) and Interface Design Document (IDD) reference
• Prepare Configuration Information Change Request i.e. to provide information on parameter change request before being implemented to SIT / UAT / Production environment.

• Attend Configuration Approval Board (CAB) meeting to obtain CIR approval from CAB.
• Any change requests are raised by downstreams for any major changes if any.

• Notify Business Analyst if FSD adendum is required. If not required, notify Business Analyst to amend existing FSD according to variantion. Review FSD addendum/ FSD amendments prepared by Business Analyst.
• Lead the FSD and IDD addendum walkthrough session and send to Project Management for FSD and IDD addendum sign off process.
• Ensure updates are made to the RTM and IML with FSD and IDD reference for UAT.

• Ability to provide support for application under testing, conduct validation, investigation and resolve any technical issues reports
• Work with vendor and provide assistance/support for coding and unit testing
• Support and clarify any defect raised for UT, SIT and UAT.
• For any defects, business rules to be amended as well.

• Provide technical support during project go-live

• Ability to perform system impact assessment for given change request, perform/review system design, prepare functional and technical specification, ensure compliance to technology architecture standards, software defect resolution and system deployment
• Technically competent to provide technical advise/resolutions to team members and involve in software changes
• Assist in implementation of project deliverables and enhancements
• Monitor OPEX and CAPEX of platform and software investment to ensure achievement of low cost and high quality delivery.
• Adheres to all applicable procedures, company policies and any other quality or regulatory requirements.
• Stay abreast of new technologies and application funcationalities.
• Ensuring that all technology enhancements are reviewed collectively with Technology teams in order to future proof solutions in order to minimize additional investment in the mid/long term.
• Oversee the support of applications while within the warranty period.

• Bachelor's degree in Computer Science, Business IT or a related study, or equivalent experience.

• In depth IT product knowledge of major applications.
• Microsoft D365 certified (preferred)

• At least 5 years working experience in banking related SaaS solution, preferably Microsoft D365 CRM system.
• Work or involve in projects from project inception through the entire project life cycle.
• Experienced with SDLC Process Design such as ARIS, requirements engineering process and creation of functional specifications.
• Strong Experience in Cloud-based system implementaion project or financial service CRM project.
• Candidates who have experiences in Microsoft D365 Sales module implementation will be strongly considered

• Must have strong leadership and people management skills; ability to influence, organizational ability and time management.
• Excellent business acumen and analytical skills
• Embody the organisation culture and aligns and support of organisation vision and mission
• Excellent interpersonal, written and communication skills, interpersonal skills and the ability to interface effectively with senior business users and IT.
• Highly result oriented and can work independently.
• Demonstrates ability to build relationships and work well with peers from both business and technology stakeholders and interact effectively with internal and external parties.
• Ability to plan and prioritise work / projects in the team.
• Decision Making : Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions.
• #LI-AZ1

CIMB