Junior Network Operation Center (NOC) Engineer

  • Selangor
  • Permanent
  • Full-time
  • 8 days ago
Description and Requirements Summary - As junior NOC Engineer, assist in maintaining enterprise network. Participate in cloud resource deployment, monitoring, and basic operations to ensure stability of business-critical cloud infrastructure. Job Responsibilities: Provide network support and troubleshooting services covering technologies including but not limited to: Routing/Switching/Wireless/Security: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5 Analyze and diagnose network/performance issues, propose technical solutions investigate root causes and develop improvement plans. Coordinate with service providers (hardware vendors, global carriers) for joint troubleshooting and issue resolution. Conduct regular health checks for network devices and documentation. Implement network change requests following standardized procedures to meet business requirements. Develop and maintain network operation procedures and Standard Operating Documents (SOP). Provide 24/7 global network support through shift rotations. Education and Experience Degree in Information Technology OR Network OR related discipline In-depth knowledge of TCP/IP, LAN/WAN, OSPF, BGP, firewalls, IPSec VPN, QoS, WLAN, DHCP, DNS, load balancing, CDN. Hands-on experience with network devices: Cisco, Juniper, Arista, Aruba, Palo Alto, Fortinet, F5. CCNA OR CCNP certification OR equivalent certification Relevant 1+ year experience in network operations. Strong analytical and communication abilities. Proactive attitude and passion for network operations. Fast learning capability. Note - Fresh Graduate considered #NOVA

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