Customs Asia Pacific (Executive)

Kuala Lumpur
Permanent
Full-time

1 month ago

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.Objectives of the Position:The Customs Asia Pacific (Executive) is responsible for customs related activities served out via Kuala Lumpur Asia Pacific Service Centre (Hub).The role's objectives:

To enable business focus and delivery of service excellence from hub to support business needs.
To support hub customs operations related service requests, KPI reporting, dashboard and administrative support.
To support compliance within BASF supply chain operational processes regarding Foreign Trade (Customs and Trade Control).
To support any improvement and process implementation to ensure an agreed service level with cost control and in compliance with governmental regulations and BASF company policies.

Main Areas of Responsibilities and Key Activities:1. Duty Drawback Management

Perform duty drawback accounting and communicate with business units
Upload duty drawback data into system and prepare reports
Allocate CBP Duty Drawbacks
Reconcile and allocate ACH Duties
Audit and post invoices for US and Canadian suppliers
Resolve discrepancies with service providers, participate in weekly calls with suppliers
Maintain the Americas Customs Dashboard.
Support business unit queries related to duty drawback and analysis
Support organizing meeting with countries and any business review as necessary
Respond promptly to ad-hoc requests or urgent issues, providing support for special requests

2. Payment Management

Perform documentation review prior payment for customs payments, broker payments and customs duties across all clearances
Track discrepancies, collaborate with relevant parties to resolve and mitigate recurrence
Process and release invoices and penalties payment
Manage Pay.gov requests for customs payments
Handle customs tax requests for business units
Support broker management and KPIs
Prepare monthly statistics and KPI report for service recipient
Monitor performance from Service Provider to ensure smooth operations
Schedule regular meetings with Service Provider and Service Recipient
Support process improvement projects
Keep up with regulations changes and take immediate action to comply latest requirement
Support the data preparation required for dashboards, including alerts and analysis
Support the standardization of reporting of departmental and organizational measurements
Support the automation of routine data collection and develop reporting processes that aids operational performance management
Support the process documentations (Standard Operating Procedure, Work Guide, Work Instruction) for customs hub operations
Proactively address and resolve any discrepancies or customs -related issues (e.g., delayed shipments, missing documentation, tariff classification mismatch, etc.) by troubleshooting the root cause and communicating clearly with relevant parties

3. Customs Compliance responsibilities:

Support Customs Compliance related assessment, health checks, audit and its documentation
Support operational and service documentation including Standard Operating Procedure, Work Instructions, Work Guide
Ensure all activities comply with relevant customs regulations, trade laws and tariff schedules

4. Process and system improvement responsibilities

Support any digitalization initiatives or automation for customs process and operations
Support any system upgrade or enhancement related review and testing

Job Requirements:Education:Bachelor degree in Economics, International Business, Logistics Engineering, or related.Working Experience:Minimum 3 years relevant experience in Foreign Trade, Supply Chain, Procurement, or Business Management.Technical & Professional Knowledge:

Experience in customs, trade law and practices of chemical and non-chemical products is desirable
Familiarity with customs regulations, Incoterms, and trade documentation.
Good Microsoft office knowledge

Good knowledge of SAP and SAP GTS is highly desirable
Fluent in English
Strong analytical, time management, and communication skills.

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers' green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at .Stay alert for possible recruitment fraud!
This can include fake websites, fake job offers, or contact from a person falsely claiming to represent BASF.
Remember, neither BASF nor our representatives will ever request money from a job candidate.
If you suspect recruitment fraud and BASF is mentioned, first get in touch with at BASF.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.A unique total offer: you@BASFAt BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That's what we call you@BASF. Click here to learn more.Working at BASF: We connect to create chemistryWe are proud of strong history of innovation, which has helped make us who we are today – the world's leading chemical company. Every day, our global team of over 120,000 individuals work together to turn visions for sustainable solutions into reality by connecting with one another and sharing our knowledge.The right people are crucial for our sustainable success. We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.About BASFFind out what BASF has to offer as an employer and why you should join our team.Your applicationHere you find anything you need to know about your application and the application process.Contact usYou have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.Please note that we do not return paper applications including folders. Please submit copies only and no original documents.For BASF, diversity is one of the essential keys to business success and the well-being of our employees. We promote an inclusive culture that accepts the diversity of people, experiences and capabilities. By embracing talents and abilities of all kinds, we aim to boost creativity and motivation, and enhance our teams’ performance.Join the team and connect with more than 117,000 other minds.Kuala Lumpur, MYBASF Asia-Pacific Service Centre Sdn. Bhd.Logistics & Supply Chain ManagementPermanent124679ATS_WCMS_WEBFORM

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