Retail Associate (Sunway Pyramid)
- Petaling Jaya, Selangor
- Permanent
- Full-time
-Passionately inspiring consumer loyalty to the Brand
-Effectively serving and selling to customers
-Diligently executing store operationsKEY RESPONSIBILITIES:-Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
-Execute the Brand Customer Service standards to meet or exceed customers’ expectations
-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
-Use Seasonal Brand and product knowledge effectively during sales interactions
-Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
-Adhere to all established policies and procedures
-Execute and maintain established Visual Merchandising and In-Store Communication standards
-Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
-Complete cash register transactions quickly and accurately
-Minimize loss in both, the stockroom and the sales floor
-Perform all store operations in a safe, effective and efficient manner
-Collaborate productively and respectfully with team members
-Complete all applicable training programs and effectively apply the learning on the job
-Seek coaching and learning opportunities to continually improve your performanceKNOWLEDGE, CAPABILITIES AND EXPERIENCE:-Retail Professional CompetenciesMINIMUM QUALIFICATIONS:-Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
-Basic numeracy, literacy and verbal communication skills
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