Description We are seeking a Front Desk Ambassador to be the first point of contact for our guests. This role requires a professional and friendly individual who can manage front desk operations efficiently while providing excellent customer service. What is your mission Manage the front desk and office administration task Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Attend to all incoming and outgoing official telephone calls, visitors, receive mails, documents and handle courier services Perform general administrative duties inclusive i.e.inventory list for pantry supplies, orgnisation of meeting rooms. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Keep inventory of building maintenance repai/replace items and liaise with building maintenance/vendors. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any fields. Preferable with 2 years of working experience in the related field is required for this position. Able to work independently with minimal supervision Possess good telephone etiquette and pleasant disposition and personality, committed and with good work ethics. Must be team oriented and good communication skills. Must have the ability to manage multiple priority efforts and ensure that quality assurance standards are followed. Excellent verbal and written communication skills in English and the language of supporting market