OD & Training Specialist/Supervisor - Senai, Johor
- Malaysia
- Permanent
- Full-time
- Always work with Safety, Quality and Respect in Mind. Demonstrates the VALUE in Training.
- Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
- Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
- Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
- Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
- Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
- Market company training opportunities to employees and provide information on benefits to encourage participation.
- Inform employees on scheduled training and track their progress.
- Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
- Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal.
- Develop effective working relationships with and consult with key stakeholders to support the continual gathering of information, feedback, and input from them in order drive curriculum development/evolution.
- Design training programs to ensure training transfer on the job. This includes course pre-work, instructor lecture, hands-on lab exercises, post-work, exams, and on-the-job training plans.
- Assist to design and develop training strategy for the organization including technical and non-technical, onboarding, refresh training, training for new products and enhancement for existing products, etc.
- Assist trainers to develop quarterly and annual technical training calendar.
- Implement a Train-The-Trainer certification program.
- Establish technical skill assessment tools to build customized learning programs and curriculums to improve team performance and customer experience.
- Develop standard work for team learning and development journey.
- Manage technical learning centers.
- Apply Adult Learning Theory, eLearning, blended learning methods to improve training effectiveness and students' learning experience.
- Develop eLearning strategy for technical training delivery and build up eLearning capability of the team, e.g., webinars, video, self-paced or on-demand learning methods.
- Leverage Learning Management System (LMS) to house, deploy and track global training initiatives to include certification programs.
- Drive continuous improvement projects to improve training quality and effectiveness.
- Develop and maintain a process to keep track of training records and ensure compliance with internal and external audits.
- Improve training compliance with all safety, quality, and regulatory requirements.
- Other duties and responsibilities as assigned.
- Can explain and demonstrate in clear understanding manner the operation / show the procedures to the operator.
- 2+ years of experience managing people.
- 2+ years' experience with Data Center related architecture, electrical and thermal systems, safety and security and all related procedures.
- Good time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills
- Proficiency in word processing and presentation software
- Ability to operate media equipment such as projectors and personal computers
- Knowledge about traditional and modern training methods and techniques
- Exceptional organization skills, leadership, and interpersonal skills
- Ability to work with a team and have attention to detail
- Knowledgeable about learning management systems, instructional design and e-learning platforms
- Ability to handle multiple assignments and assess and analyze data
- Ability to evaluate needs and present effective learning and performance solutions.
- Level of communication skills (both oral and written) and interpersonal skills to effectively interact with all levels of associates on various subject matters and to convey knowledge and ideas in a logical, interesting, and engaging manner to others.
- Level of analytical ability is required to find solutions to difficult human, technical and administrative problems.
- Ability to motivate, influence and coach individuals who do not have a direct reporting relationship to you.
- Experience in public speaking, oral presentations, and delivering technical content in an engaging manner.
- Learning Management System experience, survey software, MS suite (PPT, Project, Word, Excel)
- Knowledge of proven training approaches, as well as the technology to support training.
- Experience designing technical lab environments to support the delivery of Power, Thermal and data center technology topics.
- Experience partnering with senior leadership to build and drive compelling strategies, be it Training or operational, to align with business objectives, and growth needs.
- Qualifi Experience in the engagement and management of Subject Matter Experts to support an effective training delivery model
- Experience with Learning & Development, specifically learning architecture and systems, learner development frameworks, instructional and learning methodologies
- Familiarity with learning tools that enhance blended learning experiences
- Experience with IT best practice frameworks (ITIL, LEAN, Oracle) and Operational Excellence concepts or methodologies.
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development