Field Service Engineer (based in Johor)
- Shah Alam, Selangor
- Permanent
- Full-time
- Execute in the field:
- Corrective Electrical/Mechanical Repairs.
- Electrical/Mechanical Up Grades
- Emergency repairs.
- Support Commissioning Decanter/Separator
- Do customer trainings.
- Manage Automation providers
- Support Service Sales with specific technical questions related to Decanter/Separator
- Identify Customer needs.
- Offer and Execute Modernization, retrofits and / or upgrades available.
- Routine maintenance/overhaul/repairs of Decanter/Separator.
- Rectify day to day issues and lessen the downtime of machines.
- Prepare Service, maintenance reports. Execute the respective document closure for each activity related to field service, auto copy reports, final digital reports.
- Remote support for customers and / or other service technician than need help in GEA SFT equipment.
- Training Field Service Technician in Basic and Intermediate Electrical technical tasks.
- Create and maintain an archive of machine electrical documentation, software and VF parameters.
- Collaborate with Service Sales and Logistics to analyze electrical spare parts security stock.
- University degree in Mechatronic / Electromechanical Engineering OR Technical degree in Mechatronic, Electrical or Electromechanical + experience in workshop or maintenance.
- Professional Knowledge and Experiences:
- Be a good communicator written and verbal able to work with individuals across levels, functions, products, countries.
- Intercultural experience and skills
- Be a good net-worker.
- Personal drive and a good balance between being a hands-on manager and the ability to think and act strategically
- Has a good resistance for frustration when dealing when complex technical trouble.
Then please click apply above to access our guided application process.