
Technical Lead - JO
- Malaysia
- Permanent
- Full-time
- Manage and execute the development, design, and implementation of new applications and changes to existing information systems and software packages.
- Ensure effective delivery with cost efficiency and total quality to ensure that IT investment realizes its intended benefits.
- Define action plan to support the IT strategy through sound planning, established methods, and resourcing to deliver projects within agreed timelines.
- Manage, enforce, and review system changes, adhering to the software development life cycle and software quality management.
- Manage and optimize system delivery aligned to the Enterprise Architecture framework
- Manage application availability with timely resolution of issues and problems
- Plan, allocate, and optimize team resources to meet business demands effectively.
- Mentor and coach team members to enhance technical capabilities.
- Drive team performance in alignment with divisional and company strategies.
- Own a portfolio of solutions, ensuring scalability, performance, and alignment with business requirements.
- Translate business and functional needs into effective system solutions.
- Act as technical lead for medium to large-scale, complex projects.
- Develop high-quality code following best practices and coding guidelines.
- Perform unit and system integration testing (SIT) before user acceptance testing (UAT).
- Support and resolve UAT issues.
- Provide second-level production support, collaborating closely with first-level support teams.
- Lead end-to-end delivery of projects ranging from medium to high complexity, working closely with vendors and infrastructure teams.
- Bachelor's degree in IT or related field; Master's degree preferred.
- Minimum 8 years of experience in IT application development, with at least 6 years in a supervisory or technical lead role.
- Proven expertise in delivering large-scale IT projects, including system design, application delivery, and technology implementation.
- Strong understanding of the insurance domain, including business operations and distribution channels.
- Excellent communication, stakeholder management, analytical, and problem-solving skills.
- Proficient in:
- Programming & Frameworks: ASP & VB.NET, Bootstrap, Telerik, Java, Java Servlet 2.0
- Integration & Services: Web services development (JSON, SOAP), SFTP, XCOM
- Databases: Oracle, SQL, Sybase
- Scripting & Automation: Windows batch scripts
- Reporting & Collaboration Tools: Crystal Reports, SharePoint, Adobe Experience Manager (future)
- Self-motivated, able to work independently, and a strong team player.