Operations & Technical Support - Primary Casing Equipment

• Obtains quotes for cost and lead-time from intercompany manufacturing & external machine shops and subcontractors in order to submit cost and lead time to the sales team.
• Processes purchase requests and production orders.
• Follow up closely with manufacturing & machine shops to ensure delivery dates are met.
• Communicates order completion status to sales team and customer.
• Reviews all sales orders for the assigned region and compare with contract & internal sales requirements.
• Reviews sales order against technical and/or application requirements.
• Builds relationships with customers to promote additional products and services.
• Facilitates freight forwarding of domestic and international shipments.
• Creates and expedites design request forms and engineering change notices as required.
• Provides after-sales customer service as required.
• Inventory management and yearly stock take.

• Bachelor's degree from an accredited university, engineering degree preferred (or minimum 5years experience in similar position).
• Some basic knowledge of international logistics and financial terminology.
• Understanding of common industry metrics such as TFA, ppf, burst & collapse, stand-off.
• At least five years experience in operations or sales support.
• Experience with ERP (SAP preferred) and sales, inventory and logistics-related applications.
• Experience in a similar environment strongly preferred.
• Previous experience in cementing and / or completions equipment preferred.
• Any experience in account management / customer relations would be beneficial.

Varel Energy Solutions