Senior Associate, Procurement
- Kuala Lumpur
- Permanent
- Full-time
OTB
cycle before Billing is sent to the external clients. The effectiveness of this Team will facilitate the management of the working capital for the support countries and provide a streamlined connection to the external Clients. This position serves to process claims from Providers and turn these into Billings, incorporating appropriate case fees in a timely and accurate manner.Key responsibilities
- Support Manager to achieve business objectives
- Process claims and issue invoice as per approved guidelines and procedures accurately, timely and completely
- Understanding and trouble shoot Claims & Billings related queries
- Initiate & implement continuous improvement effort within support areas
- Ensure data integrity and accuracy
- Maintain good collaboration across Business Lines and Functions
- Support Manager in special projects/adhoc task
- Achieve various KPIs measuring performance indicated above
- Any other duties within the Claims & Billings department, as assigned
- Positive customer service attitude
- General appreciation of automation and other tools including BiGGeR, NewCase, SFDC etc
- Proficient in MS office (Word, Excel, PowerPoint, Outlook)
- Basic data analysis knowledge using Microsoft Excel e.g., Pivot, Vlookup is preferred
- Meticulous, independent and analytical
- Good interpersonal, communication and problem-solving skills
- Good team player
- Self-initiated with strong commitment to meet deadlines
- Excellent self-management
- Decision Quality
- Motivating Others
- Business Acumen
- At least 1 year of working experience in handling claims and billing in client-facing function
- Fresh graduate is encouraged to apply
- Experience in multicultural, multi-tasking & shared services environment would be advantageous
- Experience within the considered geographical territory (optional)
- Degree or Diploma in accountancy, business or equivalent
- Excellent written and spoken English
- No travel required
- May be required to work in different time zone depending on the country/region supported