Executive - Personal Financial Services (Mobile Deposit Specialist)
Hong Leong Bank
- Muar, Johor
- Permanent
- Full-time
- Generate and qualify leads from internal and external lists to achieve acquisition goals
- Source and develop client referrals to achieve acquisition goals
- Develop sales proposal and customize by client
- Schedule sales activity and ensure optimum pipeline generation
- Make sales calls to new potential and existing clients
- Negotiate effectively with clients
- Conduct briefing and training to clients
- Respond to sales enquiries and concerns by phone, electronically or in person
- Ensure customer service satisfaction and good client relationships
- Follow up on sales activities to ensure sales closure and accounts are open timely
- Monitor and report on sales activities and follow up for management
- Carry out market research and surveys
- Participate in sales events and roadshows where applicable
- Monitor competitors, market conditions and product development
- Ensure all tasks are carried out in full compliance with guidelines and regulations
- To collaborate with other departments to create a unified experience
- To create an achievement oriented working environment.
- Responsibility to our ETC customers – put HLB’s long term interest ahead of short term gain.
- Continuous effort to improve business in support of building brand awareness and improving customer experience.
- Ensure all sales proposals are delivered on-time and within scope
- Diploma, Higher Diploma or Bachelor’s degree in Business, Finance or related field is preferred Experience
- Min 3 years in sales experience
- Experience in banking products, process and policies