Job Title Internship Role Overview (Dual Scope) Scope A - AI/ML (Innovation) Design and validate AI/ML and GenAI prototypes that enhance customer experience, streamline operations, and unlock insights. You Will: Explore use cases (personalization, NLP/chat, document intelligence, fraud/anomaly signals, operations analytics). Prepare data: collection, cleaning, feature engineering; maintain data lineage and documentation. Train/evaluate models (classification, NLP, time-series, recommendations), track metrics, and iterate. Build POCs/demos (notebooks, lightweight APIs, dashboards) to evidence business value. Contribute to GenAI prompt design, grounding (e.g., RAG), evaluation sets, and safety guardrails. Document results (Model Cards, experiment logs); support UAT/pilot readiness. Tech you might use: Python (pandas, NumPy, scikit-learn, TensorFlow/PyTorch), Jupyter, MLflow/Evidently, vector DBs, Power BI/Streamlit, Git/GitHub, Azure/AWS/GCP. Scope B - Testing for Digital Channels (Mobile & Web) Plan and execute testing for mobile apps and web banking channels to ensure reliability, performance, accessibility, and compliance. You Will: Test Planning & Design: Create test plans, test cases, acceptance criteria, and traceability to requirements. Functional & Regression Testing: Execute exploratory, smoke, and regression tests across journeys (onboarding, login, payments/transfers, cards, service requests). Cross-Platform & Compatibility: Test across devices/OS/browsers (iOS/Android, Chrome/Safari/Edge), screen sizes, network conditions. API & Integration Testing: Validate APIs (auth, transactions, notifications), error handling, and resilience; use Postman or similar. Non-Functional Testing: Performance: baseline latency/throughput; assist with load tests. Accessibility: check WCAG 2.1 AA basics (contrast, labels, focus order, screen readers). Security Coordination: support secure testing readiness (OWASP ASVS/MASVS orientation), log redaction, secrets handling; liaise with security teams. Automation (Foundations): Contribute simple scripts/tests (Selenium, Appium, Playwright); add to CI (Azure DevOps/GitHub Actions). Defect Management: Log reproducible defects with evidence, support triage, verify fixes, maintain dashboards. Release Readiness: Support UAT, A/B tests, go/no-go checklists, and post-release monitoring (crash/error reports, analytics signals). Documentation: Test reports, risk/issue logs, runbooks, and user journey coverage maps. Tools you might use: Jira/Azure DevOps, Zephyr/TestRail, BrowserStack/App Center, Postman, Charles/Proxyman, Selenium/Appium/Playwright, JMeter/k6, Power BI. Show more Show less