
Internship - Configuration & Process Automation
- Malaysia
- Training
- Full-time
- Help review and process configuration-related requests in JIRA (a project management tool).
- Assist in updating and managing JIRA workflows, fields, and settings with guidance from the team.
- Test features or changes and help document the process and user journey.
- Support small automation or scripting tasks to enhance operational efficiency.
- Create simple dashboards or apps using Power Apps to show task progress and team performance.
- Work closely with the team to spot areas for improvement and help document new or updated processes.
- Currently pursuing a degree in Computer Science, IT, Software Engineering, or a related field (minimum CGPA 3.2).
- Basic understanding of JIRA or other ticketing/configuration tools.
- Familiar with Microsoft Power Platform (especially Power Apps) or willing to learn.
- Interested in process automation and improving efficiency.
- Good at problem-solving, with attention to detail.
- Able to follow technical instructions and document work clearly.
- Communicates well and works well in a team.
- Responsible, motivated, and able to manage time to meet deadlines.
- Experience with JIRA configuration (custom fields, workflows, etc.).
- Knowledge of Power Automate or scripting (PowerShell, JavaScript).
- Understanding of dashboards and basic data visualization.