Calibration & Service Material Specialist, APAC
Boston Scientific
- Pulau Pinang
- Permanent
- Full-time
- Maintains the Calibration Management System (CMS).
- Create and maintain calibration work orders and track and trend equipment due and overdue.
- Maintains calibration investigation forms and works closely with equipment owners and coordinators to ensure prompt closure.
- Serves as a point of contact for internal customers (Value Streams, New Product and Project teams as necessary on calibration related requirements).
- Prepares, maintains and distributes calibration reports/metrics.
- Provides input to Equipment Suitability & Selection as needed from a Calibration management perspective.
- Interacts with internal and external customers, by meeting regularly, responding to requests and explaining procedures & system requirements.
- Manages all Purchase Orders & invoicing for external Calibration suppliers & customers.
- Troubleshoots and solves problems requiring interpretation of procedures and practices. Creates or updates documentation as needed to resolve issues.
- Applies knowledge of technical concepts, from basic to complex, towards the resolution of manufacturing and/or research and development calibration tasks.
- Works with Region Technical and country team to ensure all service materials are available per service planning needs.
- Supports FSEAI (Field Service Engineer Assigned Inventory) replenishment, cycle counts, reconciliation and corrections that are resulting out of these activities
- Performs issue resolution related to calibration through NCEP / CAPA system and drives improvement through VIP system
- Candidate required to process at least degree in Bachelor of Physics/Instrumentation/Controls or equivalent technical qualification.
- Candidate with at least 1-3 years relevant previous experience in a Calibration Team will be preferable.
- Attention to detail and manage tasks completion.
- Good Communication skills (Reporting on Monthly Metrics/Representing in Audits).
- Influencing & Negotiation (Vendors and Internal Customers).
- Problem Solving & Decision Making (Technical support to Cal Techs)
About Us
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As a global medical technology leader for more than 40 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen.