Plan and execute application training, product presentations and product demonstrations 2. Assist the sales team in pre and post-sales support like product demo, training, and installation 3. Objectively determining customers' requirement and understand the functionality of all available modules on the given equipment. 4. Working closely with sales team to ascertain customer requirements within and beyond the equipment capabilities 5. Working closely with sales team to determine market requirements within and beyond the equipment capabilities 6. Working closely with service team in addressing and delineating service issues from application issues 7. Determining specific training requirements and executing it for all segments of the hospitals / medical centre / clinic - for both clinical and non-clinical staff 8. Performing and maintaining competitive profile matrix on all equipment under your care 9. Understand, research and develop requirements of customers and liaising with the Product Manager for further action 10. Keep abreast of latest development in ophthalmology 11. Upholding ZEISS brand value through delivery of quality service, maintaining strong professional relationship and thus creating unmatchable experience for Users 12. Monitor and report to Superior periodically on equipment related issues 13. Scheduling working appointment with customers, make oneself available to attend conferences, meetings, trainings as requested by superior 14. Expected to work beyond normal working hours during conferences, exhibition and ZEISS events as and when re-quired. 15. Any other duties and responsibilities as assigned by your Superior or Management Show more Show less