. Support the post trade operation of the Global Market products (FXMM, Derivatives, Securities) and deliver quality service to internal and external stakeholders. . Execute post trade operational tasks accurately, timely and in accordance with the operating procedures. The tasks include verification, settlement, accounting, overdue contracts and investigation of ad hoc issues and enquiries. . Manage and analyze complicated situations, and deviations / exceptions related to trades / settlement mismatches. . Manage failed trades and investigate cash breaks / position breaks and follow up with counterparty / agent bank for any non-receipts of payment / failure to pay and escalate to trader /dealer / RM in accordance to escalation procedures and resolved on T+1. . Liaise with trader/dealers and internal support partners (ACRS, FCM, MRM, POM) on daily operation issues. . Involved in drawing and passing accounting entries and attend to GL matters raise by ACRS/FCM and raise adjustment entries whenever required. . Identify areas to improve processes and straight through processing (STP) opportunities to continue to deliver improved processes with consistent quality. . Participate in user acceptance testing, system implementation, process improvement and business-driven initiatives. . Ensure strict compliance in all external and internal dealings with customers and controls are in place & implemented to mitigate operational risk. . Adherence to internal operations policies and regulatory compliance. . Support business units and draw up new processes for new products to be launched from operational perspectives. . Support teamwork and cross-learning within the department. Qualifications . Possess at least 2 years relevant experience. Preferably knowledge dealing with Treasury products. . Proficient in the use of Microsoft Office applications, particularly with good Excel skills. . Ability to work in a fast-paced environment with good time management, independently and under pressure and able to handle extreme stress. . Ability to handle complications and manage complicated situations effectively. . Self-motivated and able to work as a team. . Possess positive attitude and willingness to learn. . Innovative mindset and constantly on the lookout to improve efficiency.
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