Job Description Job Title: AI Prompt and Quality Engineer Location: Remote - Penang, Malaysia Employment Type: Full-Time About The Role CoinMarketCap is seeking an AI Prompt and Quality Engineer to ensure high-quality performance of our AI chatbot systems. You'll play a critical role in maintaining response accuracy, refining model behavior, and improving user experience through prompt quality checks, issue resolution, and AI optimization efforts. Key Responsibilities Quality Monitoring: Evaluate daily chatbot responses based on accuracy, relevance, and tone Issue Resolution: Identify root causes of response issues, document them, and ensure timely resolution Model Optimization: Collaborate with engineering teams on tuning models, annotating data, and refining prompts Data Analysis: Analyze user interaction data to extract insights and identify improvement opportunities Process Development: Improve QA workflows and establish quality standards Requirements Technical Skills: Solid grasp of AI chatbot functionality, NLP, and ML fundamentals Proficient in SQL, Excel, and data tools Experience: 2+ years in AI/chatbot QA or optimization roles Exposure to top-tier conversational AI products preferred Soft Skills: Strong attention to detail and communication skills Problem-solving mindset with adaptability to fast-paced environments Tagged As React Native HTML Development Remote Non Tech React Web3 NFT Solidity Developer Marketing DeFi Internship Show more Show less