Description We are seeking a results-driven Digital Marketing Consultant to join our team in Southeast Asia. The ideal candidate will have a strong background in digital marketing, with a focus on developing effective strategies to drive engagement and growth in the region. What is your mission As a Digital Marketing Campaign Consultant , you will be working with our Global Internet Leader Account to deliver #happier customer experience. Devise and run marketing campaigns for products, services or events that target consumers or other businesses. Usually working under a head of marketing but managing a marketing team, campaign managers oversee campaigns in a variety of formats. To manage and optimize existing Advertisement campaign components including, but not limited to - Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc. To help create and implementation of campaign strategies including keyword research and analysis. To create performance reports with recommendations for improvements. Tracking of funds in account and maintaining conversation. Knack of implementation new technologies automation capabilities that enhance SEM efforts. Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Pitch and impact assigned customers in accordance with training provided, standards and policies. Must adaptively diagnose, resolve and track end user issues/opportunities based on guidelines, documentation and best practices provided Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns Detect and understand the customer's needs and objectives Hit productivity, upsell, and customer impact targets. Handle a high volume of potential clients on a daily basis through outbound calls Manage day to day activities independently and proactively based on customer needs and incentives. Who are we looking for At least 1 year of working experience in outbound selling/Telesales or digital marketing role. Native level of Vietnamese, Fluent in English Previous experience, preferably in the digital industry, in a sales-focused environment, in the following areas: Account management B2B Sales / business development High volume call center Portfolio management Customer / technical support Familiar with and desire to exceed sales targets or sales KPIs A team player with ability to work in fast-paced and constantly evolving environment Technologically capable and able to quickly learn customer service software applications Dependable, reliable with strong work ethic Strong verbal and written communication skills in order to pitch on the phone and compose effective proposals Flexibility in switching between duties and assignments as per requirement Good time management skills with ability to organize and own their own day