Product Owner

• In collaboration with the Product Managers, help define and articulate features for inclusion in release plans for our products.
• Conduct requirements elicitation and analysis, using business techniques such as user interviews and workshops, user persona mapping, story boarding and wireframing.
• Break features agreed in release plans down into clear and concise user stories and acceptance criteria to form a backlog of work to be executed by the delivery teams
• Lead the definition of clear acceptance criteria for backlog items with a focus on delivery of business value
• Conduct backlog grooming sessions with the delivery teams, assisting them in prioritization and further break down as necessary
• Participate in scrum ceremonies with the delivery teams and regularly review the business domain and regulatory landscape, feeding new requirements into the product backlog as needed
• Work closely with the Product Management function to shape the product roadmap
• Review, and where necessary conduct independent verification of delivered software features to ensure they meet client expectations.
• Incorporate feedback from users and stakeholders into the product development process, continuously iterating on the product to improve user satisfaction
• Demonstrate new and proposed software features to customers using hands-on demos, prototypes, and mock-ups
• Conduct product webinars for current and prospective customers to showcase new software features
• Communicate new software features to other teams within the business, acting as the interface to the training and customer operations teams once new features have been defined and delivered
• Contribute to both technical and functional documentation creation and review
• Act as the go-to person for questions about the functionality in the software product – know who the experts are in each functional area
• Act as an advocate for the product both internally and externally and seek to engage all company staff with the software product, its purpose and the current development activity

• 3+ years' experience in product owner, business analyst or requirements analyst roles,

• Strong understanding of Agile methodologies, particularly Scrum
• Able to effectively prioritize conflicting customer wants and needs
• Able to research, understand and communicate the complex needs of end users
• Able to apply common business analysis techniques such as User Persona Mapping, User Journey Mapping, Client interviews and workshops and user interface mockups
• Able to adapt communication style to the audience to ensure engagement level

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