Customer Technical Training (Fresh graduates)
Dell
- Bayan Lepas, Pulau Pinang
- Permanent
- Full-time
- Leverage data to enhance customer experiences and for delivery team to tailor solutions to meet their evolving needs.
- Analyze trends, patterns, and outliers to identify opportunities for process improvement.
- Drive automation initiatives to streamline processes and enhance operational efficiencies with AI modernization
- Identify opportunities for cost optimization and resource allocation improvements with AI.
- Enhance vendor management processes, with a focus on license renewal and contract negotiations through predictive analysis.
- Bachelor's Degree in Data Analytics, Data Engineering, Data Science, Computer Science (programming eg. Sharepoint, .net and PowerApps).
- Productivity and excellent communications skills
- Critical thinking and problem-solving skills
- Apply analytical skills to evaluate and interpret complex situations and problems using multiple sources of information
- Extend capabilities by working closely with senior staff or experts within and outside the internal organization
- Regularly interact with colleagues generally up to senior level management