Senior Compliance Manager
- Kuala Lumpur
- Permanent
- Full-time
- Ensure the compliance strategy is aligned with the business strategy, regulatory requirements, and industry trends.
- Promote an ethics-based culture through training and awareness activities, and provide management with relevant metrics.
- Assess new laws and trends, their applicability, and implementation to Zurich's operations in the jurisdiction, in alignment with Legal, to ensure all Market Conduct Risks are fully identified and managed.
- Provide strategic compliance advisory during product development and review processes, evaluating conduct risks and ensuring alignment with fair customer outcomes, in accordance with applicable regulatory requirements.
- Oversee monitoring of sales practices and intermediary conduct, implement key risk indicators and targeted monitoring activities to identify potential conduct issues, and collaborate with distribution teams to strengthen governance and ensure compliance with regulatory requirements.
- Liaise with relevant business and operational functions to embed Group and local regulatory requirements in business procedures and facilitate the design and implementation of operational controls.
- Prepare Management Information and monthly reports for the Group Compliance and relevant Committees.
- Perform Institutional Risk Assessments, identify any gaps, and take necessary actions to close those gaps.
- Conduct internal quality assurance reviews on business processes to ensure compliance with local and Group requirements.
- Perform any other duties or responsibilities as assigned by the supervisor to support departmental objectives and regulatory compliance.
- A solid understanding of Insurance and Takaful laws and regulations, best practices in compliance, and knowledge of financial products and systems.
- A Bachelor's degree in Accounting, Finance, Business, or Law, with a minimum of 7 years of relevant experience.
- Strong understanding of market conduct regulations and consumer protection frameworks.
- Strong interpersonal and communication skills, with a self-motivated attitude.
- Proactive, demonstrating initiative and continuously seeking areas for improvement.
- Excellent written and spoken communication skills in English and the local language.
- Strong analytical and presentation skills.