
Specialist - Settlements
- Bukit Jalil, Kuala Lumpur
- Permanent
- Full-time
- An experienced operations professional in the banking or financial sector with Securities Services and minimum 6+ years of experience, across digital asset and conventional asset services (client onboarding, securities trade/clear/settlement/corporate actions, billing, payments, regulatory reporting, reconciliation, exception handling and business continuity management) project management, business enablement, business analyst.
- Experience in working with and managing outsourcing partners.
- Demonstrates a passion for digital assets and understanding of blockchain technology and cryptocurrencies.
- Preferably, a track record of leading change and defining operational processes for new busines
- To effectively lead, manage and process Standard Chartered Bank digital asset custody transactions (safekeeping, transfer, reconciliations, billing) on daily basis and escalate any exceptions which requires immediate resolution.
- Define, document, implement, and maintain scalable and efficient digital asset operational frameworks.
- Drive continuous quality improvement and automation within digital asset and across conventional assets.
- Manage a growing offshore outsource team and empower the team to take on greater responsibilities.
- Collaborate with stakeholders across the organization to ensure seamless and scalable operations.
- Drive the implementation of new clients, products, and services.
- Support projects around digital assets, blockchain, key custody technology and tokenization
- Form an integral part of the front to back process flow. Review processes and procedures to identify weaknesses/inefficiencies and recommend remedial action as required.
- Work with Compliance to understand new regulatory requirements and ensure we fulfil our obligations.
- Lead hubbing of operations right shoring for FSS markets.
- To undertake periodic self assessment on key controls to access the proper functioning and adequacy of existing controls.
- Assist in coordinating facilitating and promoting understanding of operational risk and in implementation and the management of it.
- To effectively manage and process Standard Chartered Bank and Regional Securities Services custody (conventional + Digital) transactions (Corporate actions, Settlements, Billing) on a daily basis and escalate any transactions which requires immediate resolution.
- Ensure that turnaround times in respect of processing various transactions are met on a constant basis as per agreed SLA with respective units.
- Ensure that all enquiries / complaints are resolved within the agreed turnaround timelines.
- To develop strong working relationship with GBS to ensure that transaction processing across securities services processes are carried out with minimal risks and with high quality standards.
- To develop key working relationships with internal customers and support units etc.
- Ensure that all internal account reconciliation escalations are addressed on a daily basis and correction entries passed where required e.g. sundry, erroneous, CSA accounts etc.
- To ensure that any nostro un-reconciled entries are escalated are kept to a minimum and are resolved daily.
- Initiate transfer of best practices to/from other processing centers.
- Live the values of SCB at all times.
- To lead and participate in projects initiated for risk-mitigation, service improvement, technology upgrade, regulatory etc.
- Bachelor's Degree or equivalent
- Min 3-5 years working experience in Financial Markets Operations products and Custody Ops
- Exposure to digital currency settlements is preferred
- Good communication skills verbal and written
- Proficiency in MS Office Suites
- Flexibility working on shifts
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.