Job Responsibility Key Responsibilities Installation Works Install mechanical and digital locks on doors, gates, cabinets, and safes at customer premises. Mount, align, and secure locking mechanisms properly to ensure optimal performance and safety. Ensure wiring, configuration, and testing of digital locks are completed according to manufacturer&aposs standards. Customer Site Visits Attend scheduled appointments at residential, commercial, or industrial locations. Communicate politely and clearly with customers regarding installation procedures and aftercare instructions. Technical Support Provide basic product training to customers (e.g., how to use or reset the digital lock). Troubleshoot and resolve common issues during installation (e.g., door alignment, battery issues, Wi-Fi connectivity). Pre-Installation Preparation Inspect job sites before installations when required. Ensure all necessary tools, parts, and products are prepared before dispatch. After-Sales Service Perform maintenance or repair work on existing lock systems. Assist in replacement or upgrade of locking systems when required. Reporting & Documentation Complete job sheets accurately for each site visit. Report any issues, delays, or customer feedback to the supervisor. Health & Safety Follow proper safety procedures during installations. Maintain a clean and organized work environment on-site and in company vehicles. Teamwork & Coordination Work closely with Sales, Customer Service, and Technical teams to ensure smooth project execution. Support colleagues during high-volume periods or complex installations. Job Requirements Proficient in hands-on tasks with confident usage of power tools. Able to read and interpret installation manuals, technical diagrams, and schematics. Excellent communication skills in both English and Bahasa Malaysia, verbally and in writing. Candidates must possess at least SPM Strong time management skills with the ability to multitask effectively under pressure. Capable of working independently with minimal supervision while maintaining a proactive and detail-oriented approach. Willing to travel to job sites within the Klang Valley and occasionally to outstation locations. Neat and presentable appearance with a high level of professionalism and commitment to excellent customer service. Must possess a valid driving license and be comfortable with work-related travel. Job Benefits Benefits: EPF, SOCSO, EIS, PCB Annual Leave Medical Leave Medical Claim Selangor Public Holiday closed Annual Increment Annual Performance Bonus Career advancement opportunities to executive roles. Company Trip. Salary & Compensation Salary will be based on the candidate s skills, work experience, and ability to work independently. Show more Show less