The Senior Windows Client Engineer position is responsible for supporting, maintaining a standardized of Windows client image release, test lab management, patching, devices provisioning process, and manage hardware lifecycle standards with hardware OEM. Essential Job Functions: Responsible for the day-to-day Windows client management support, provisioning solution, investigation, assessment, troubleshooting, and hardware device test lab management. Evaluate new and emerging product technologies to enhance the Windows client OS. Conduct testing and evaluation of new laptop /desktop hardware models, transition process maintaining a continuous build and test cycle. Effectively collaborate with team members and various regions Create and maintain processes and documents pertaining to the managed Windows client build environment. Responsible of business-as-usual activity including global patching, windows features deployment, Microsoft 365 Apps deployment process. Required Knowledge and Skills: Technical knowledge and understanding of hardware and software troubleshooting Troubleshooting skills Windows 10/11, O365, Browsers (Edge/Chrome), Bitlocker, Windows Hello for Business Knowledge of Windows Client build and deployment, SCCM software distribution, software update management, and asset intelligence. Experience in PC refresh deployments Experience in hardware certification process. Knowledge of Autopilot, Active Directory, GPO, Fundamental understanding of network concept, proxies, DNS, DHCP Ability to work in a team-oriented collaborative environment Excellent verbal, interpersonal and written communication skills. Highly self-motivated and detail oriented. Knowledge of Windows 11 is an advantage
