
Sales Operations Analyst
- Pulau Pinang
- Permanent
- Full-time
- Create, refine / continuously improve, and enforce key sales processes (eg opportunity management, account planning) to enhance efficiency and effectiveness
- Continuously improve, develop, and document sales policies, procedures, and tools to maintain the accuracy and integrity of sales data
- Lead projects focused on improving revenue growth and sales productivity; develop and implement project plans, including risk assessments and contingency plans.
- Liaise between sales, marketing, finance, and other departments to ensure alignment and support for sales strategies, initiatives, processes and policies.
- Coordinate with the IT department to optimize sales technology and CRM systems.
- Effectively communicate to stakeholders at all levels - from executive leadership to individual contributors - to keep them informed and engaged as necessary
- Bachelor's Degree in Business or Engineering
- 3-4 years of experience in Sales & or Sales Operations
- Demonstrated leadership and influence skills including strategizing and inspiring change across multiple groups & departments.
- Ability to transform business ideas into processes and projects.
- Must be able to reliably plan for the future and also be adaptable when new obstacles arise
- Self-motivated, result-oriented, collaborative, and able to lead a team through ambiguous situations.
- Creative approach to critical thinking and problem solving.
- Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas in a way that is meaningful and connects to business stakeholders
- Able to operate in a fast-paced environment and manage various initiatives across various time zones (flexible schedule)
- Data Manipulation & Analysis (Tableau, Excel, SFDC)
- Experience with Sales related tools like Salesforce, SalesLoft, Showpad, LinkedIn Navigator a plus
- Knowledge of Kimble Applications a plus
- Experience in process modeling tools is a plus
- PMP, PMI, Lean Six Sigma certification or similar a plus