SN578 WO#3 Shared Platform Job Title: System Analyst - E-sign (DocuSign) Domain: Shared Platform Sub-Domain: ESP Years of Experience: L2 (3-5 years) Location: Kuala Lumpur Job Summary: We are seeking a Junior System Analyst with 3-5 years of experience to support our Electronic Signature (E-sign) initiatives within the Shared Platform domain. The ideal candidate will play a key role in gathering business requirements, preparing documentation, and working with developers and business users to deliver integrated solutions using DocuSign and related technologies. Key Responsibilities: Conduct detailed business requirement gathering sessions with stakeholders. Prepare and maintain high-quality documentation including: o BRD (Business Requirement Document) o PDD (Process Design Document) o FSD (Functional Specification Document) Collaborate with development teams, business users, and QA to ensure clear understanding and execution of requirements. Work on workflow design and optimization, ensuring seamless integration of E-sign functionality using DocuSign. Support in the analysis and resolution of issues related to document workflows and platform integration. Participate in meetings, sprint reviews, and requirement walkthroughs. Mandatory Skills: Strong experience in business requirement gathering and documentation. Proficient in creating BRD, PDD, and FSD. Experience working in coordination with developers and QA teams. Exposure to or hands-on experience with workflow systems. Working knowledge of DocuSign or other electronic signature platforms. Technical Environment: Languages/Technologies: ASP.Net, C#, T-SQL, JavaScript, CSS Platforms/Tools: DocuSign, Visual Studio, SQL Server Management Studio Database: SQL Server 2016 Servers/OS: Windows Server 2016, Linux Show more Show less