Admin Clerk

Modern-Lab Chemicals Sdn Bhd

Collaborate with the sales team to develop efficient methods for handling issues with customers and vendors
Monitor the customer satisfaction levels and develop methods for increasing them
Assist in creating ways for delivering excellent customer service
Handle office interactions which includes answering phone inquiries, and handling requests in a professional manner.
Coordinate communication between various departments, to keep all parties informed of general business operations.
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies