Role Description The Event Sales Coordinator primary role is to perform general office duties to support Event & Sales team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the system and Maintaining Customer and company profiles. Provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions. Sales Coordinator Duties and Responsibilities: Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Generating reports, preparing proposals, collections details, coordinating with clients. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders) Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.). Generate group and/or corporate leads through internet prospecting, networking, and telemarketing. Record, transcribe and distribute minutes of meetings. Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client. Perform hotel site inspections with potential clients. Monitor, screen, respond to and distribute incoming communications. Design, upload, extract and maintain customer databases. Ensure the adequacy of sales-related equipment or material are available at all times. Other duties as assigned by Director or sales or the management. Show more Show less