Mandarin Customer Care Officer

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 1 month ago
Job Responsibility Assist and solving customers enquiries via phone, email, or live chat. Provide accurate information on availability, pricing, and policies. Customer Support: Respond promptly to customer complaints and Resolve issues according to SOP Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures. Job Requirements Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelor s degree is a plus. Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written). Willing work in Rotational Shift - 24/7. Job Benefits Training Provided. 5 working days - EPF & SOSCO Annual leave & Medical leave Show more Show less

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