Banking Operations Executive

• Process and check daily deposits and withdrawals (includes Suspicious Transaction Monitoring) for multiple regions (SG, MY, HK, AE, TH)
• Execute daily fund transfers, managing the end-to-end money flow of customers' funds investment.
• Review sanctions screening results to facilitate risk profiling of customers.
• Monitor reconciliations, ensure that balances are accurate, and discrepancies are resolved in a timely manner.
• Work with the Client Services team to contact customers for the purposes of transaction verifications (e.g. obtaining proof of fund transfer when necessary)

• Assist the Operations team in resolving transactional issues (e.g. stalled withdrawals, reconciliation discrepancies) together with the Tech team.
• Prepare monthly reports (e.g. Reconciliation Report, Operations KPI Report, regulatory reporting)
• Support the gathering of data for internal and external audit / regulatory inspections and the coordination of information for routine regulatory reporting.
• Support operational issue investigation, supported by understanding of operational data and its analysis
• Take ownership of operational tasks and continuously find ways to improve the efficiency of such tasks.
• Undertake and participate in ad hoc operations projects to contribute to changes made throughout the organization.

• Min 2 years working experience in Operations within financial institutions such as assets management firms, banks, brokerage firms etc.
• Diploma/Bachelor's degree in Finance, Economics, Mathematics, or a related field is a plus
• Proven experience in trading execution and strategy development in financial markets.
• Exposure to and/or passionate interest in financial markets, asset classes, market structure, industry news, and related trading systems.
• Strong communication skills and a positive attitude. Proficiency in basic English is essential for effective interaction with internal and external stakeholders through various channels (phone, email, chat).
• Exceptional organizational skills, adaptability, and acute attention to detail are paramount.
• Ability to grasp complex concepts swiftly and creatively solve problems on-the-fly.
• A team player, adept at working collaboratively in a fast-paced environment, adjusting to changes while maintaining determination and efficiency.
• Experience with a variety of technical competencies is desirable, which may include one or more of the following: SQL, Metabase, Trading Platforms, Phyton
• Strong commitment to continuous learning and professional growth, evident through seeking out opportunities to expand knowledge and skill sets.

• Compensation package: You will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: Free panel outpatient GP clinic visits, group hospitalisation and surgical insurance, and Covid hospitalisation insurance coverage (conditions apply).
• Management fee discount: You will receive an employee discount on your asset management fees when you invest with StashAway.

• Hybrid working arrangement: You may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: You may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: It should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: It’s important that you have a workstation that’s optimal for you wherever you are.

• Quarterly team bonding budget: We encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Oct): Each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

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