APAC Regional Trainer
- Kuala Lumpur
- Permanent
- Full-time
Description
Plans, directs, and coordinates software training of designated groups and stations to ensure that goals or objectives of project are completely and accurately accomplished, within prescribed time frame, by performing the following duties:II. Essential Duties and Responsibilities:
- Handle several training projects at any given time.
- Coordinate and work with multiple Project Implementation teams to fully define and document project scope and Functional Requirements and obtain Business Sponsor sign-off on them.
- Assist in the development and execution of all necessary project-specific documentation to define communication plan, roles & responsibilities, change management, risk management, issues management, and vendor management.
- Assist in the development and maintenance of the Software Implementation Project plan and schedule from core team's scoping documentation, identifying all of the tasks and durations, task dependencies, and critical paths.
- Direct and coordinate activities of project personnel to ensure project progresses on schedule and within scope. (Including training and Operations duties within the project) • Recommend implementation of features and functions where appropriate.
- Gather business requirements as necessary and apply detailed working knowledge from BDP operations to compile a professional working SOP.
- Prepare and deliver regular status reports.
- Support designated stations after software implementation for a minimum of 3 months, by monitoring KPI's, Reports and any inquiry from the operations team.
- All other duties as assigned related directly or indirectly with the Software Implementation Project
- Expert at gathering and documenting business, functional, technical and other requirements.
- Quick learner and understands complex processes
- Expert at identifying areas of risk
- Capable of thinking outside the box
- Expert meeting facilitator / communicator (Fluent in English is a must) • Ability to manage an audience and keeping them engage during long training sessions
- Basic understanding of application programming, database and system design.
- Capable of handling multiple projects at the same time
- Quality driven • Capable of working in a fast-paced environment
- Can adjust to new teams and processes easily
- Available to travel domestically and internationally