Network/ Senior Network Engineer
- Kuala Lumpur
- Permanent
- Full-time
- Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
- Configures, tests, and maintains LAN/WAN equipment and related services.
- Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
- Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
- Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
- Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
- Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
- Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
- Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
- A Degree in Computer Science / IT or equivalent
- A minimum of 3 years' experience and above with hands-on experience in handling Cisco routers/ switches/ LAN/ WAN or equivalent
- Experience with F5 Load Balancer and IDS/IPS is a strong advantage for the role
- Exposure in Cisco Wireless and ISE or equivalent is a plus
- Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
- Ability to work on 12-hour shift or 24x7 whenever needed