
Associate Product Manager (Biz-Ops)
- Kuala Lumpur
- Permanent
- Full-time
- Develop and execute strategies to improve financial workflows, including billing, payments, accounting integrations, and financial reporting.
- Identify pain points in current financial processes and work with stakeholders to implement automation and system enhancements.
- Collaborate with finance, accounting, and compliance teams to ensure operational alignment with financial policies, audit requirements, and regulatory standards.
- Partner with engineering teams to design, implement and optimize solutions that improve efficiency and reduce manual work.
- Evaluate and integrate third-party financial tools, ERP systems, and payment gateways to enhance financial reporting, reconciliation, and forecasting capabilities.
- Work closely with internal Dev Ops and security teams to ensure financial systems meet data privacy and cybersecurity standards.
- Serve as the bridge between finance, technology, and business operations, ensuring alignment on product priorities and system capabilities.
- Facilitate communication between finance and Tech Engineering Manager (EM), translating business requirements into technical specifications.
- Support finance leaders with data-driven insights to improve decision-making, forecasting, and resource allocation.
- Define and prioritize a roadmap for financial process improvements and technology enhancements.
- Work with stakeholders to establish key performance indicators (KPIs) for financial operations and system performance.
- Drive initiatives that improve operational efficiency, reduce costs, and enhance the accuracy of financial data.
- Establish and track performance metrics for financial processes, identifying areas for optimization and automation.
- Conduct market research to stay updated on financial technology trends, regulatory changes, and best practices in financial operations.
- Implement feedback loops with finance and tech teams to ensure continuous refinement of financial systems and workflows.
- Bachelor's degree in Business, Finance, Economics, Computer Science, or a related field.
- 5+ years of experience in product management, business operations, or finance-related technology management.
- Strong understanding of financial processes, including accounting, billing, payment processing, and compliance requirements.
- Experience managing and collaborating with technology teams to develop and integrate financial systems.
- Proven track record of driving operational efficiencies and implementing financial automation solutions.
- Excellent communication and stakeholder management skills, with the ability to influence across teams.
- Strong analytical and problem-solving skills, with proficiency in financial modeling, reporting, and data-driven decision-making.
- Experience with ERP systems, accounting software, and financial tools (e.g., SAP, Oracle, NetSuite, QuickBooks) is an advantage.
- Familiarity with agile development methodologies and project management tools (e.g., JIRA, Notion).