
Key Account Partnerships Manager (Multi Industries), MY
- Kuala Lumpur
- Permanent
- Full-time
- Strategic Client Relationship Management
- Provide consultative, solutions-focused advice and quality client servicing
- Independently drive and scale revenue from advertisers
- Establish and manage strong client relationships with both working level and senior client stakeholders and ability to influence at the C-level
- Lead collaboration with external clients and internal stakeholders across product, marketing, legal, solutions engineering and client solutions to provide outsized value to clients
- Lead account planning process that aligns brand and TikTok resources to maximize opportunities
- Brainstorm, identify, and implement advertising solutions on TikTok media products to deliver measurable results for clients
- Serve as a strategic TikTok product consultant for clients, with the ability to spearhead client education on TikTok media products or properties and leverage different solutions creatively to unlock business outcomes for clients
- Analyze data and create actionable insights for clients and internal cross-functional teams
- Facilitate clients' ad campaigns from start to finish
- Manage internal account operations including account set up etc.
- Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
- 5+ years of experience in any of the following: Sales / Media / Digital Marketing
- Deep understanding of digital media platforms and related ad metrics
- Demonstrated experience in working with and influencing cross-functional teams
- Capable of driving C-level conversations and strategy planning
- Strong sales acumen and ability to develop and maintain client relationships with excellent communication and presentation skills
- Experience with TikTok media products and advertising solutions
- Experience with crafting strategic outcomes through data analysis and insights
- High level of business acumen and driver of commercial success
- Salesperson who has experience working on product mix strategies to build the business