Consultant Operations Coordinator

  • Petaling Jaya, Selangor
  • Permanent
  • Full-time
  • 19 days ago
Job Summary: The Consultant Operations Coordinator (COC) ensures that every consultant's lifecycle is processed accurately in Xemplo - from onboarding documentation to payroll cutoffs, assignment changes, and system workflows. This role is the operational brainstem of delivery execution. Key Responsibilities & Functions: Xemplo System Execution: Input new consultant data, pay details, and contract start/end. Track and update assignment extensions, terminations, and rate changes. Ensure proper assignment linkage to client, PO, and billing profile. Payroll Input Preparation: Extract approved timesheets. Compile prorated salaries, unpaid leave, and claim details. Review system-calculated payroll and flag discrepancies to Finance. Document & Compliance Management: Check consultant documents for completeness (IDs, contracts, forms). Follow up on missing items with CEL or KAM. Maintain audit-ready digital records. Offboarding Trigger & Data Closure: Terminate assignments in Xemplo. Freeze payroll, generate stop notices for invoicing and Finance. Archive records for ex-consultants. Inter-Department Coordination: Notify CEL when onboarding/offboarding steps are blocked. Coordinate with KAM if PO or billing information is missing. Work with Xemplo support if automations fail. Show more Show less

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