Payroll Onboarding & Training Consultant (Malaysia)
Employment Hero
- Malaysia
- Permanent
- Full-time
- Design, develop and deliver workshop content to support the payroll platform.
- Be an influencer, presenter, and problem solver for all things payroll.
- Deliver training to clients on payroll implementations using our platform.
- Educate clients on best practice using the EH platform.
- Respond to customer communications and queries during the implementation.
- Ensure the data in our business management systems (e.g. sales, support, project management, time tracking) is accurate and current.
- Constantly review and improve our delivery processes.
- 3 years of payroll implementations, payroll consulting or payroll management in South-East Asia, especially Malaysia and Singapore (other SEA countries are a plus!).
- 3 years of experience in delivering training on payroll systems, focusing on the implementation phase.
- Strong written and verbal communication skills in English, plus local languages such as Malay or Cantonese.
- Creation and maintenance of learning content to support new features and assist with implementations and platform adoption.
- Strong time management and schedule management.
- Exceptional client-facing, consulting and stakeholder engagement skills.
- Remote-first and flexible working arrangements
- A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
- We set you up for success with the latest and greatest hardware, tools and tech
- Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
- Reward and recognition programs - because great work should be recognised and rewarded
- Including Lightning Award for delivering quality work at speed and Values Champion Awards
- Swag app cashback offers and discounts on hundreds of your favourite brands and products
- Self, health, wealth and happiness programs
- Social events and team celebrations
- Employee Share Option Program: be an owner of Employment Hero
- Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, and Vietnam, and are excited to meet in Bali in September 2024