Telemarketing Manager
EPS Consultants
- Selangor
- Permanent
- Full-time
- Develop and implement telemarketing strategies and campaigns to generate leads, increase sales, and meet monthly targets.
- Oversee a team of telemarketers, providing guidance, coaching, and training to maximize their performance.
- Monitor and evaluate telemarketing calls to ensure quality standards are met and provide feedback to improve performance.
- Create and maintain a positive and motivating work environment that encourages team collaboration and individual growth.
- Conduct regular sales meetings to review progress, share best practices, and provide training on new products or promotions.
- Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
- Collaborate with marketing and sales teams to align telemarketing efforts with overall business objectives and strategies.
- Stay updated on industry trends and competitor activities to identify potential business opportunities and adjust strategies accordingly.
- Track and report on telemarketing performance and present findings to senior management.
- Ensure compliance with relevant laws, regulations, and company policies during telemarketing activities.
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in telemarketing, preferably in a managerial role.
- Familiarity with sales techniques and strategies.
- Commission
- 13.5 months contractual bonus
- Medical care with the dental package
- Life insurance
Type of Employment : Permanent
Minimum Experience : 9 Years
Work Location : Selangor