Front Desk

Malaysia
Permanent
Full-time

5 days ago

Customer Appointments:

o Answer incoming calls and schedule customer appointments.
o Contact customers to confirm or reschedule appointments.
o Efficiently manage appointment slots to maximize scheduling.

Invoice Management:

o Ensure the accuracy of all invoices.
o Issue invoices and obtain customer signatures.

Customer File Management:

o Handle customer files by documenting, sorting, and keeping them ready for use.
o Check customer documents (e.g., consent forms) and ensure they are properly signed.

Customer Reception:

o Greet and receive customers warmly upon arrival.
o Provide an introduction to the company and its products.

Inventory and Stock Management:

o Order, receive, and conduct stock counts for inventory, stock, and utilities.

Front Desk Environment:

o Maintain the cleanliness and organization of the front desk and front-end area.

Customer Communication:

o Send promotions, birthday wishes, and greetings to customers to enhance customer engagement.

Document Handling:

o Receive and send out documents as needed.
o Check emails regularly, print memos, and inform the Person in Charge (PIC) accordingly.

Others:

o Support company event & function when necessary
o Perform any other expressed or implied duties required by the superior

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