Job Responsibility Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency Identify and address customer needs, with a goal of total satisfaction Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them Ensure daily transaction are updated Ensure filing and documentations are properly recorded and up-to-date Provided general administrative support to ensure effective and efficient office operations Performs other training administration duties as and when required by superior Job Requirements Minimum education: SPM and above Required skills: Administrative Support, Communication Skills, Account Management, Customer Service, Record Keeping, Data Entry, Microsoft Office Suite Fresh graduate to 1-2 years experience in accounting and administrative role. Good command of English, Bahasa Malaysia. Proficiency in accounting software and MS Office Suite. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Attention to detail and high level of accuracy. Ability to work independently and as part of a team. Job Benefits Annual Leave EPF/Socso Medical Claim Show more Show less