Event Client Servicing Executive

• Bachelor's degree in event management, hospitality, business administration, or related field.
• Proven experience in event planning, client servicing, or related roles.
• Excellent communication, negotiation, and interpersonal skills.
• Attention to detail and a focus on delivering high-quality results.
• Proficiency in Microsoft Office suite and event management software.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Flexibility to work evenings, weekends, and travel as needed for events.

• Build and maintain strong relationships with clients, understanding their needs and preferences.
• Communicate effectively with clients to gather requirements, provide updates, and address any concerns.

• Collaborate with internal teams, including event planners, vendors, and production staff, to develop comprehensive event plans.
• Ensure that all aspects of events, such as venue selection, catering, logistics, and audiovisual requirements, are well-coordinated and executed.

• Assist in the development of event budgets, ensuring that expenses are accurately estimated and managed throughout the planning process.
• Monitor expenses and reconcile invoices to ensure they align with the approved budget.

• Anticipate potential challenges or issues during the planning and execution of events and develop contingency plans to address them.
• Resolve any client concerns or issues promptly and effectively to ensure a positive experience.

• Conduct thorough quality checks to ensure that all aspects of events meet or exceed client expectations.
• Solicit feedback from clients and internal stakeholders to continuously improve processes and service quality.

• Evaluate the success of events by analyzing attendee feedback, performance metrics, and client satisfaction.
• Identify areas for improvement and provide recommendations for future events.

• EPF & Socso
• Medical Leave
• Annual Leave

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