Customer Service Executive (IT)

Polymorph Recruitment

  • Putrajaya
  • Permanent
  • Full-time
  • 2 months ago
Position: Customer Service Exec (IT) (Client Success Department)
Location: PutrajayaResponsibilities:Responsible for building and maintaining strong relationships with our clientsEnsuring their satisfaction, and maximizing their success with our products or services.Understand their needs, and work collaboratively with cross-functional teams to meet those needs.Retain and grow our client base by delivering exceptional service and value.Requirements:Bachelor's degree in a relevant field (IT background) or equivalent work experience.1-3 years of proven experience in client success, account management, or a related role.Excellent communication and interpersonal skills.Strong problem-solving abilities.Ability to collaborate and work effectively with cross-functional teamsKnowledge of the industry and the company’s products or services.Joined 5 years agoHR ConsultingRM3,500 / mo.

Polymorph Recruitment