Client Partner - Key Accounts / Sales
Axiata Digital Labs
- Kuala Lumpur
- Permanent
- Full-time
- Sales Expertise: Proven ability to achieve and exceed sales targets, with a deep understanding of sales processes, technique and strategies.
- Networking & Adaptability: Ability to network and adapt to different markets and cultures across Malaysia region.
- Communication & Negotiations Skills: Excellent verbal and written communication skills in English to creatively and effectively engage with clients, present products, and proven ability to negotiate deals.
- Relationship Building: Strong interpersonal skills to build and maintain relationships with key clients and stakeholders.
- Sales Tools: Familiarity with CRM software and other sales tools such as LinkedIn Sales Navigator and Apollo.
- Problem-Solving: Ability to identify client needs and provide tailored solutions, addressing any challenges that arise during the sales process.
- Presentation Skills: Competence in conducting product and solution presentations to potential clients based on their specific needs.
- Team Collaboration: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals.
- Industry Knowledge: Strong understanding of the Telecom, Banking and Finance sectors, including market trends, challenges, and opportunities.
- Travel Readiness: Willingness to travel as required.
- Develop and maintain strong relationships with key clients in the telecom, banking, and finance sectors.
- Understand and execute the strategy for the Malaysian market to achieve revenue objectives.
- Understand client needs and provide tailored solutions to meet their business objectives.
- Act as the primary point of contact for clients, ensuring timely and effective communication.
- Collaborate with internal teams to deliver high-quality products and services.
- Identify opportunities for account growth and new business development.
- Prepare and present regular reports on account performance and client satisfaction.
- Identify and solve any conflicts pertaining to the business side and eliminate any misconceptions or misunderstanding.
- Overseeing the preparation and implementation of RFP documentation
- Stay updated on industry trends and competitor activities to provide strategic insights.
- Set up meetings for events and participate in events if required.
- Actively support marketing and inside sales activities as and when required.
- Collecting correct data to prepare proposals in response to requests for proposals (RFPs).
- Ability to approach and develop new local partnerships.