Boutique Manager (Luxury Watch)
- Kuala Lumpur
- RM 192,000-216,000 per year
- Permanent
- Full-time
- Managing a luxury watch boutique offers the opportunity to represent globally renowned brands, build credibility in the luxury retail sector, and strengthen leadership skills in a high-value, customer-focused environment.
- Competitive compensation, sales incentives, and the chance to build strong relationships with high-net-worth clients.
- Lead overall boutique operations, ensuring smooth day-to-day running and alignment with brand standards.
- Drive sales performance and achieve boutique targets through effective clienteling and business development.
- Deliver exceptional customer experiences by providing personalized service and deep product knowledge.
- Build and maintain long-term relationships with high-net-worth clients and watch collectors.
- Manage, coach, and develop the boutique team to uphold service excellence and achieve performance goals.
- Oversee inventory management, stock control, and visual merchandising to reflect brand identity.
- Organize and execute in-boutique events and exclusive client engagements to strengthen brand presence.
- Ensure compliance with company policies, audit requirements, and operational excellence across all functions.
- Minimum of 10 years' experience in the luxury retail industry, with a strong background in boutique or store management.
- Proven track record of driving sales growth and building long-term client relationships, particularly with high-net-worth individuals.
- Deep understanding of luxury service standards, clienteling, and brand representation.
- Strong leadership skills with experience in managing, coaching, and developing boutique teams to achieve excellence.
- Commercially savvy, with the ability to analyze business performance, manage budgets, and implement effective sales strategies.
- Passionate about luxury craftsmanship, with excellent communication and interpersonal skills to engage discerning clientele.
- Opportunity to lead a flagship boutique for one of the world's most prestigious luxury watch maisons.
- Competitive compensation package with performance-based incentives.
- Exposure to an international luxury network and exclusive client events.
- A platform to further develop your career within the high-end luxury retail industry.