Welcome to GO Asia GrowthOps Asia is a marketing transformation solutions provider known for delivering high-impact digital experiences. Across Asia, we offer a diverse array of highly sought-after technology, user experience, creative, consulting and marketing professionals that work as a collaborative team to help build, launch, and grow brands across digital platforms. We help businesses and brands transform how they go to market in Asia by integrating digital-first strategy, design and technology. We believe in unforgettable outcomes. Put simply, we don't just help our clients to grow - we help them to grow unforgettable. About your new role! We are looking for a dynamic Experience Consultant, Insights & Strategy to join our team. Someone who is passionate about Strategic Insights & Digital Transformation for customer experience, process optimization and change management disciplines. Working as part of a multi-disciplinary team, you will take responsibility for: Solve clients business challenges to help achieve their growth objectives - including but not limited to growth strategy, customer strategy, pricing & competitor analytics, technology investments, operating model, and workforce strategies Analyze client findings and conduct research to propose strategic initiatives and roadmaps Design customer journeys and supporting end-to-end processes Execute strategy and deliver initiatives utilizing our creative, marketing and technology capabilities as an organization Collaborate with client counterparts and external vendors for project delivery Plan and execute Change Management activities, including communication and training Perform stakeholders' analysis and change impact assessment Plan and coordinate training to ensure all users are prepared for change Measure progress and effectiveness of change management activities and business readiness Contribute to internal GrowthOps practice-building efforts such as knowledge sharing, training and culture setting Contribute to account planning strategies and develop proposals for new business opportunities What we'd love to see from you: Bachelor's degree in related field Prior exposure to professional experience in delivery or strategy supporting transformation projects Excellent English communication skills (written & spoken) Strong leadership skills and time management to support multiple projects simultaneously Able to think analytically, problem solve and present ideas in a structured manner Able to travel (APAC) if the project requires What you'll get in return from us: Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us. Some of the benefits you can expect when you join the team include: Radical Flexibility - we offer you the choice to work where, how and when works best for you, including up to 60 days per year overseas Competitive medical insurance scheme, plus access to our Employee Assistance Program and your own Wellbeing Coach to help you thrive in your new role Access to the GO Academy and 5 study leave days per year, along with a professional development allowance In addition to annual leave, you'll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you!) GO Asia is a part of the GrowthOps network - so you'll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila, as well as Sydney, Brisbane and Melbourne where you will always be welcome. GrowthOps is committed to providing an accessible and inclusive workplace for all employees. We proudly welcome people with disabilities, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community and Indigenous Australians to our team. If you require any support or reasonable adjustments during the recruitment process, please contact the talent team via [HIDDEN TEXT]