Senior Specialist, Payroll & Local Delivery (Japanese Speaker)
BP
- Kuala Lumpur
- Permanent
- Full-time
- Compensation administration processing such as annual base salary review coordination, sign on bonus, spot bonus, etc.
- Benefit administration processing such as benefit enrolment, shift allowance, medical allowance, pension, etc.
- Leave administration processing such as unpaid leave, employees returning from leave, and leave balance enquiries
- Exit administration processing such as resignation, retirement, redundancy and termination. Activities include preparation of these exit packages and letters
- Third Party administration processing such as vendor invoicing and coordination with Finance for payment, etc.
- Act as Tier 2 support for enquiries pertaining to compensation, benefits, payroll and tax.
- Physical Record Management - filling and extracting physical records based on customers’ request
- Care for document retentions – both softcopy and hardcopy
- Active daily management of service request queue system to ensure appropriate workload/effort assignment for efficient service delivery
- Accountable for local country payroll and statutory processing, to ensure compliance to legal, fiscal and regulatory requirement. This includes any of form of remunerations, statutory contributions, fund release to statutory bodies, tax reporting and clearances, payment to vendors and employees.
- Ensure payroll services are delivered in accordance to agreed performance matrixes and adhere to global HR Standard Operating Procedure.
- Accountable for payroll, tax and any external statutory audits
- Coordinates with Finance teams to ensure all the financial related transactions relating to payroll activities are in place (e.g. financial postings, fund availability in treasury)
- A university degree or professional qualification, in human resources management or its equivalent.
- Proficient knowledge of CRM systems
- Proficient knowledge of Payroll
- Foundational knowledge of Reporting and analytics
- Proficient knowledge of Workday, SAP, and other HR management system
- A continuous improvement approach; seeking simple, 'best fit' solutions to challenges.
- Candidates with experience in Japan and/or Korea's employment and statutory law, as well as HR experience or relevant expertise, will have an added advantage.
- Proficiency in both spoken and written language is a must.
- Certified in the Test of Proficiency in Korean (TOPIK) at Level 5 or Level 6.
- Possess Japanese Language Proficiency Test (JLPT) certification at N1 or N2 level
- Breadth and depth across the local regulatory requirements and able to provide professional advice and act as a coach to others in most of the areas
- Prior experience in HR Shared Service / service centre in a multi-national organisation
- Developing specific technical capability and experience in talent management, employee relations, change management, and organisational development and effectiveness (including coaching, organisation design, facilitation, and team development)
- Proven track record in delivering high quality customer experience
- Analytical thinking –able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to inform business decisions
- Digital fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and the interface with business transformation including people, processes and data driven actions.
- Risk Management – acts with high level of integrity and respect for data privacy. Takes
- steps to mitigate against risks in this space and knows when to escalate any concerns.
- Business acumen & customer focus– keeps up to date with internal and external context, seeks to understand the relationship between their activity and the local business drivers. Aware that HR is an enabler of the business and seeks to ensure HR solutions lead to enhanced business
- Solutions focus – seeks to identify solutions and make improvements to processes which will add value to the business and enhance ways of working
- Drives value-adding solutions and a track record of improving/adding value
- Externally orientated – actively working on developing external connections, aware of best practice and actively learns from others. Ability to analyse leading practice, market trends and benchmarking
- Group mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with HR colleagues & with the wider organisation - leaders & employees
- Is self-aware and actively seeks input from others on impact and effectiveness
- Effective team player able to work successfully across organisational boundaries
- Applies judgement and common sense - demonstrates good understanding of client's business and is able to apply sound judgement / wise counsel
- Acts with integrity; role model of BP V&Bs to others in the function and business
- Cultural fluency - able to operate successfully across cultural boundaries with sensitivity