Customer Service, Ad Operations (Urgent Hiring and Open to Fresh Graduates)
Selangor
Permanent
Full-time
5 days ago
Job Description: We are urgently hiring a proactive and detail-oriented Customer Service Support professional to join our Ad Operations team. This role plays a key part in ensuring seamless campaign execution and client satisfaction. Key Responsibilities: Monitor daily campaign deals and support the end-to-end trafficking process. Assist account managers and internal teams in client communications to ensure campaigns are live and on track. Maintain accurate campaign information such as goals, budgets, timelines, and flight dates. Coordinate with internal stakeholders to verify deal details and ensure information flows correctly through Ad Suite. Support the creation, implementation, trafficking, and reporting of advertising campaigns. Manage simple to moderately complex workflows by applying existing processes and exercising sound judgment when needed. Job Requirements: Diploma or Degree holder in any field. Strong communication and interpersonal skills in English. Prior experience in customer service, account coordination, or client management roles. Detail-oriented, organized, and able to work independently in a fast-paced environment. Immediate availability is highly preferred. #LI-GM About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .Join Accenture to work at the heart of change. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.